Harley 1

Hangzhou Dental Hospital Patient Guidance Solution

The Harley 1 patient guidance solution for Hangzhou Dental Hospital addresses long waiting procedures, pressure on manual triage, and inconsistent patient experiences in dental institutions. Powered by the Harley humanoid service robot with autonomous navigation and multimodal interaction, it supports the full patient journey—from entrance engagement and intelligent reception to preliminary triage, in-hospital guidance, and oral-health education while waiting. Custom medical knowledge bases and integration with registration systems improve triage efficiency and the overall patient experience. The solution is deployed at Hangzhou Dental Hospital.