Harley 1

Hisense Quality Home Retail Guide Solution

The Harley 1 retail guide solution for Hisense Quality Home covers customer attraction and reception, store navigation, needs discovery, product guidance, hands-on demonstrations, checkout directions, and farewell service. With autonomous navigation and a Hisense appliance knowledge base, the Harley humanoid robot delivers talent-based engagement, zone-by-zone tours, product benefit explanations, and scenario-based demonstrations. It can also execute real appliance commands, such as voice control, helping improve store efficiency and customer experience while attracting more visitors. The solution is deployed in Hisense Quality Home stores.